Help Center

Guides, tutorials, and troubleshooting

Common Issues & Solutions

🖼️ Image Generation Issues

Problem: AI-generated images don't match expectations

Solution: Use the "Regenerate" button to create new artwork. Each generation produces different results. You can regenerate unlimited times!

📝 Clue Quality Issues

Problem: Clues are too easy or too hard

Solution: Edit clues directly or regenerate specific clues. You can also manually adjust difficulty in the edit screen.

🖨️ Printing Problems

Problem: Cards look blurry or pixelated

Solution: Make sure you:

  • Download the PNG files (not screenshots)
  • Print at photo labs (not home printers)
  • Turn OFF "Auto-Enhance" at the photo lab
  • Select "Glossy" or "Matte" paper (not plain)

🔐 Account & Login Issues

Problem: Can't log in or forgot password

Solution: Use the "Forgot Password" link on the login page. Check your spam folder for the reset email. If you still have issues, contact [email protected]

📱 Mobile Usage

Problem: Website doesn't work well on mobile

Solution: While QuestMaker works on mobile, we recommend using a desktop/laptop for the best experience, especially when creating hunts. Downloading and printing are easier on desktop.

🗑️ Deleting Data

Question: How do I delete my hunts or account?

Answer:

  • To delete a hunt: Go to Dashboard → Click hunt → Delete button
  • To delete account: Profile → Delete Account
  • All data is permanently deleted within 48 hours
  • Photos are auto-deleted after 30 days anyway

Still Need Help?

Our support team is here to help! We typically respond within 24 hours.